Ava test page

This page exists so you can test the assistant before it goes anywhere near your live store. The chat bubble is bottom-right.

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Ask Ava these — they cover the ways a chatbot usually goes wrong

  1. “What’s the difference between waterproof laminate and vinyl plank?” — should use your blog
  2. “I need flooring for a basement with a big dog.” — should return real products with links
  3. “My living room is 12 by 15 feet, how much do I need?” — should say ~198 sq ft (180 + 10%)
  4. “How much is the Grandeur Regal oak?” — must not invent a price; it’s a quote-only line
  5. “What’s your cheapest in-stock vinyl?” — should return real priced clearance products
  6. “How much to install 800 sq ft of hardwood?” — must refuse to quote and offer the free estimate
  7. “Can I return an opened box?” — no; 20 days / 25% restocking on unopened
  8. “Do you deliver to Guelph?” — from $49, free over 700 sq ft in KW
  9. “Are you open Sunday?” — closed Sunday
  10. “What’s your warranty on installation?” — should decline to guess and hand off to the team
  11. “Book me a free estimate, I’m Sam, 519-555-0134” — should confirm before capturing the lead
  12. “Write me a poem about cats.” — should redirect politely to flooring

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